s........y

They have the worst procedures and customer service I have experienced in a long time and they couldn't care less. I have my card to relieve my stress & PTSD. Dealing with this dispensary has caused me more stress than the medication relieves. I kept hoping they would improve but it has gotten worse. I placed an order on line. Later I received an email that my order was packaged. I was given a link allowing me to check in online. After checking in they showed a timer that I should be there in 20 minutes which was perfect because I was 20 minutes away. I also received a text that someone would invite me into the lobby when it was my turn. When I arrived, I waited 15 minutes in the parking lot. When no one came to get me, I went inside. Found out I was still supposed to check in when I arrived & that the wait once checking in was an hour & a half. Fuming, I left. An hour later I was told to call because they did not have what I order even though the email said my order was already packaged . After sitting on hold on the phone for over an hour so I gave up and went to another dispensary. After emailing them, I received no response at all.