l........q

Might be helpful to put up a sign at the window for customers who have online orders to just step right up to the window instead of waiting at the line until someone at the window shows up. Placed orders twice on leaflet now and both times picking up, waiting in the regular line is faster than waiting for someone to show up to the pick up window to help. Today, I was told to “just step right up to the window if you’re ready”...I have an online order...the assumption should be that I’m waiting for someone to get to the window to help me...not that I wasn’t “ready”. There are signs on the window that clearly states we should have a text before we show up, so if I’m standing in the pick up order line...someone should pay attention and immediately be ready to serve, i shouldn’t have to wait in line for 5 minutes while the regular line is moving. It defeats the purpose of an online order if I’m served quicker by walking up and placing an order.