Ponderosa Dispensary - Mesa
9/17/2020
I was a regular patient from the old 'hole in the wall' shop to the new shop and warehouse. Everyday low prices is the hook but the quality of flower is hit or miss, usually miss if bulk but heck its cheap. Dispensary was a deli but then became look but no touch prepacked . My last visit during Covid19 days, I waited in my idling car for an hour in triple digit heat only to watch folks that arrived after me come and go.. Finally I took charge and went in and ask "what tha heck?" I got OOPS, sorry we used a bull horn to communicate with people in their idling cars but we forgot to text you its your turn. OOPS, Even after they sent me a text my online order was ready to pick up and to come on down...
PS no compensation for the OOPS...
NEXT , after paying I got to find out that what I ordered was no longer on deal (my reason for the order) , which was not the first time this dispensary changed the deal but did not share that information till after I paid. However it was the last time, as they lost my business. Cheap flower is not worth it if one can afford better quality and better service.
Check the deals because they will not tell you hey this one is not on DEAL, or we raised the price It will be that you that finds out on the way home... Note: these days there are dispensaries everywhere, like coffee shops. Customer service is paramount! I'll spend my $$$ bengis elsewhere. nuff said.