L........n

This dispensary chain has lost my & my sister's business for good. Absolutely appalled at the atrocious lack of customer service (and seemingly, a failure to adequately plan/organize for the start of recreational). I arrived Fri & 7:45pm to pick up my online order (I have med card) to find a long SINGLE FILE line wrapped around the building, there was no separate line for medical patients nor for people who had already placed their order online. It was physically very difficult for me to have to stand for so long, especially in the cold weather. It was just plain wrong. Earlier that same day my sister was at 2 other competing dispensaries nearby & BOTH of those companies has separate lines & priority processing for medical patients. The cherry on top was when the budtender wouldn't give me the $10 credit I had on my account (from 2 weeks ago) because they got a "new system" & any account credits didn't roll over. We all learn in kindergarten that actions speak louder than words, and Curaleaf's actions tell me they have zero regard for, or loyalty to, the customers (med cardholders) who've been their sole source of revenue until now.