g........a

On 8/5/23 I came to pick up my pre-order of a 1/2 oz. jar. Upon arrival I was denied access after they falsely claimed my mmcc card was expired. Once I was allowed in I was once again told my card was outdated do to a system error in their computers. I was then given four small bags instead of the jar. The cashier then attempted to make me pay tax despite my medical license. I then attempted to use my 25% off coupon only for the cashier to use it on a single bag instead of the entire order. After arguing for 15 minutes a manager finally came out to tell me the requirements of the coupon which the cashier refused to tell me. Finally after a half hour of arguing and being blamed by employees I was able to leave with something different than what I even ordered. I left with a headache do to employees and the blaring music in the lobby. I would not recommend this store to anyone unless management makes some serious adjustments.

I'm a long time customer of both The Health For Life Whitemarsh and Baltimore branches, for the second time now I have placed an order for a new product as soon as the store opens only to be informed an hour later that they have sold out of it and that my order has been cancelled, i.e. the store picks and chooses who to sell new products to, maybe employees get first dibs. Very Disappointed