Cosmopolitan Dispensary
6/5/2023
I drive 25 mins to this dispensary. I always place an online order thinking it would make a difference. When I arrive I am told that the flower I ordered wasn’t in the sale anymore and I had to pay the full price. I feel as though when placing an online order it says you order has been placed and ready for pick up only to be told they won’t honor the price online and the sale ended. It shouldn’t be the customers issue if online says one thing and then you drive only to be told your items aren’t available even after receiving a text. Management doesn’t seem to care! Update your site if product isn’t available. Good customer service however unacceptable to have online ordering getting a text your order is ready but then driving to be told you no longer have your order available and to pick another flower.