b........0

95% of the employees at Earth Med are an absolute delight. I used to look forward to my visits because they were such amazing human beings. However, there's an incredibly rude individual who made me cry. As someone with anxiety (and I know many others in the cannabis pilot program have it, too), I'd expect there to be a baseline level of compassion. That is to say, this isn't just retail. It's a medical program in which patients require a bit more care and understanding, especially with regard to mental health issues. On 4/20, I headed over to the dispensary--not in hopes of a deal, but rather a regularly-scheduled pick-up. I went online beforehand to ensure they had what I wanted in-stock. I double-checked in the book they hand you when you enter the dispensary: Both said it was available. When I got to the front, this individual was exceedingly snarky in his response regarding the product I wanted. When I asked for help, he sarcastically retorted, "Well, you shouldn't have shown up at the end of the day on 4/20." And perhaps he's right...but in the same breath, I also work and wasn't asking for one of the deals. By this point, I was pretty taken aback, and my anxiety had skyrocketed. Making on-the-spot decisions is exceedingly difficult once anxiety's kicked in. He then offered a very expensive option in a strain that doesn't work for me. Like most people, I have a budget when I go to the dispensary. When I said as much, his response was less-than-polite. "Well then I can't help you." While I didn't expect this individual to sit down and talk through everything at the window, I figured he'd offer to have another staff member help me out. Instead, his expression was flat out irritation, with a hint of a snarl. It was clear I wasn't going to get help, and I sure wasn't going to ask for it again--I wanted to get the heck out of there. I paid and hauled it to my car, where I ended up breaking down and crying. I genuinely enjoy heading to the dispensary because everyone is usually so kind, understanding, and willing to interact. This time, however, the exact opposite happened. Head here at your own caution. You'll meet some excellent, caring human beings. But if you encounter this guy, your day may not be quite as sunshine and cheery.

As a patient in Illinois, I'd only ever been to one dispensary. I'm a writer and review various cannabis accessories, including vaporizers, grinders, and more. So, when I needed some free-standing BHO (NOT in a pre-filled cart), I was left high and dry. After sending out a bat call on Instagram, MCC reached out and said they could order me a refillable BHO syringe. I immediately jumped on the opportunity, and accepted the offer. Since it was my first time switching, I was anxious as heck, and decided to call them up, to see if I could bring my dog. Without hesitation, the staff invited him along on my visit. When I finally showed up, there were a few people there, but I didn't have to wait too long. While the building is on the smaller side, it didn't feel cramped or dark. Rather, it was a very comfortable atmosphere, with multiple places to sit and relax. When it was finally my turn, both Tom and Bill were available. Bill ran back to snag my refillable syringe, and Tom showed me the menu. I've recently been on a concentrate kick, as they make my lungs much happier. I'd been hesitant to make the full switch, for the sake of my tolerance. But, I've been very happy about it since. Tom ran me through both the sale concentrates, as well as the full-priced ones. I was impressed with the number available, but what impressed me the most was the sheer amount of information with each product. Each one had a thorough description, in addition to the symptoms it alleviates. Other dispensaries certainly have this information, but not at-the-ready in the same way MCC does. My interest was piqued, by Reserva Privada--a huge help for my anxiety, and I'd never tried the live sugar. At that point, Tom had already informed me of their first time deal: Buy 2 products, Get 1 Free (of equal or lesser value). Since I already had the syringe, and I wanted the sugar, he encouraged me to use the coupon. Why take an extra trip down here? Flipping through the list a bit more, I decided on a gram of DJ Flow live sugar. With that, I headed over to the register, showed my ID once more, and was on my way. Hands-down, no questions asked, I'd absolutely visit MCC again. Their staff is exceedingly knowledgable, kind, and friendly. If you haven't made it down there yet, you should! (Also, they have online ordering--who the heck doesn't like that convenience?!)