m........8

It's a great store with excellent products, and a simultaneously friendly and professional atmosphere. It's great to see more products being offered as time goes on and cartridges being in stock at a more reliable level. That said, I have to voice a complaint about the stores service to customers at the end of the day especially on weekdays. They list "open" hours as being open until 7 with the lot closing at 6:30, and several times now I have arrived at 6:20 and have been turned away by the lot guards because "they said to close". It's just not a good way to do business and is very frustrating when you have people driving to the business during open hours and being told your closed. Obviously it's a challenge with the whole lot/shuttle setup, but at the very least you should fix your listed hours because you are not truly open until 7pm for customers plain and simple. Perhaps you could get creative and do something like parking tickets for the final customers to drive up and not use the shuttle at the very tail end of the day if that is the issue, but irregardless, the listed hours just are not correct and you should at least be able to service the customers that arrive prior to the advertised lot closure time of 6:30.