l........y

I have been coming to this establishment for a long time and have mostly enjoyed the medicine I purchase. I walk in and 99% of the time there is a full lobby with calming Reggae music. The back has rock playing, or more reggae music. The most beautiful part about this place is that from the second I park my car, the earthy tones of freshly grown weed calms me from the inside out. The customer service, on the other hand, is always something I will not be sure of. I have some days where I will walk in and I am called to the back, educated about the flowers, concentrates, and edibles. I walk out happily spending more than I had originally intended. The Mexican Guy With Grey Hair and Mark are incredibly educated in all aspects of weed, how to dose, and medicate. Other days I go: I give my card to the pretty brunette, and take my seat. 5 minutes- to sometimes 30 minutes later my name is not just called back, but screamed at by a loud man with a raspy voice. When the door doesn't open, I will be screamed at once again to "come on, PULL!!!! ON THE DOOR!" Once I get inside, the beautiful aroma of the dispensary flowers that are blooming is gone and replaced with the smell of chewing tobacco from a man in a backwards cap and nylon shorts. I have been argued with about which flowers, and which concentrates to choose from on more than one occasion. If I want a 50$ gram of concentrate because it is cheaper, I feel as though I should not be told it is a wrong decision; or a stupid one. I do not appreciate the rudeness I have encountered almost every time I have been helped by him. He should be thankful that I have been assisted by well - educated and polite people before him; otherwise, I would never return to this establishment again again. When I have previously asked this man about tinctures and balms; he responded with a lot of grumbling and "uhh you know what I mean... uhhhh you know what I mean". I was rudely asked if I intended on buying one, and when I said no, I was questioned as to why I would even be bothering to waste his time with the questions. I love going to this establishment because I love to be educated. As of lately I am only being educated on the lucky days. I have also dealt with a similar problem similar to a hidden review about the credit card system. I don't know if he was trying to find the lazy way out, but I was told "I don't know how to work the swiper thing. You have to use the ATM". Any time I am helped by Mark, I have swiped my card with no issue. If it is a conflict of not knowing how to use the debit card swiper, then he should be shown how. I just bring cash now, it seems easier for everyone. I will be making sure to call and see if Mark, or the guy with grey hair are there first before I make the haul to El Mirage.