w........n

I agree with Smokey....it has definitely gone downhill since I first started shopping in 2019. I'm disappointed with the quality (I've had too many seeds and stems in my flower orders) and lack of selection. The way they handle the Covid-19 guidelines left room for improvement. It is a HIPPA violation to have patients standing in front waiting for their orders because a) HOC did not have the order ready before patients arrived b) HOC did not have the product a patient ordered from their online menu and thus have to request patient pick something else and c) if I call to make sure an online menu product is indeed in stock, please don't tell me you are too busy to double check. As a cancer patient, I expect to be treated the same way I'm treated at my pharmacy or oncologist's office, with respect and discretion. I've been treated better at every recreational dispensary I've ever visited. The owner clearly thinks HOC is just another money making franchise as opposed to the medicinal facility it is.