P........e

Today was my 2nd time placing an order online. The 1st time they sent someone that didn't know the total, kept going back and forth to his car to get the information of my order. Today I placed my order at 11 am, I received a text notification that my order would be delivered today between 2:00-3:30pm . At 2:25pm I received a call asking me if I was ready for my order to be delivered, of course I said yes. The person then stated there would be a $15.00 delivery charge with my order. I informed them that I was not informed of this when I placed my order. I also informed them I was not charged a delivery charge the 1st time and that when I place the order it didn't indicate it on the total amount nor was there any mention on their website that there would be a delivery charge. They informed me that's why they were calling me now to inform me that there would be a delivery charge. I informed them that I placed the order at 11 a.m. and I ask them why they wouldn't inform at the time of the order was placed and they did not have an answer for me this is very poor customer service and my experience with them has not been good hopefully Casa Grande able to get a different dispensaries.