Vytal Options
11/5/2021
Vytal options dispensary gave me wrong medication . On Wednesday I went to Lansdale location pharmacy to get my weekly medication , they gave me the wrong medication, not what I ordered and I didn’t notice until I opened the bag at home . Yesterday tried to exchange it as I cannot use what they gave me , was not open, label still intact and had receipt . Was informed that they only exchange defective merchandise and I was out of 80$ . I don’t understand a policy that allows them to dispense medication that is incorrect for the patient but not take it back unless I drop and step on it . I know it’s not the managers fault and they where polite about it but it was they who gave me the wrong meds . Lesson here is always check before leaving the store .