c........t
member since 2014Recent Reviews2 total
Curaleaf - Phoenix Airport
5/26/2014
To the powers that be: First off, I am not writing this review to get free product or a discount! I am just a patient who cares about the treatment of other patients. Buying medicine should never be an uncomfortable experience. My wife and I have been going to bloom for a year now. In the past year, we have spent $4000.00 at Bloom! Unfortunately, neither one of will be returning. We have noticed the level of professionalism has dropped dramatically. Over the past month, the service and ambiance has been hit or miss. The buying experience seems a bit rushed, the waiting room is filled with individuals who think they are at a headshop, always asking for referrals for free medicine, and the attitude or coarseness of some of your patient consultants is unacceptable (in particular, the women with long braids and cane.) She needs to be aware of how she comes across! And it's been more than one occasion with her. My wife went to Bloom last month but left because of the conversation the receptionist was having with the doorman. It was unprofessional making the buying experience seem shady. She was openly commenting about how her new hat had a Pot Leaf and it said "I'm not a criminal"...followed by water-cooler talk, and how she can't wait to take her lunch break. That's the kind on conversation you hear at the supermarket or walmart by its employees at the cash wrap. Keep it professional people! I'm there to buy medicine to relieve my spinal & nerve issues and my wife's breast cancer- We are not young adults looking to score some weed!!! It seems as if Bloom has become complacent with some of its policies and procedures~ Yuri should know!
I hope this review is "food for thought" for your management team and employees.
thank you!