A........r
member since 2020Recent Reviews2 total
Herbal Wellness Center - West (Med/Rec)
5/16/2020
Good products and prices but the demand faaaar outweighs the supply. So much so that the employees always seem stressed and tense. The customer service is horrible. The online ordering is also a headache. Super inefficient. But the icing on the cake was when I went to check in at 9:40. The employee knew that I wasn’t gonna make it in time, he said the wait time could be around 40 minutes. So I’m outside waiting and come to find out they don’t accept anyone after ten. Instead of telling the customer like “hey man I can check you in but you won’t make it in time to actually get your meds” . Try again tomorrow. He led me to believe I was still able to get my meds. And continued checking ppl in knowing none of us were gonna make it in. And there was ppl also waiting like me for no reason . What frustrated me more was the fact I had stuff to do and sacrificed my time there for nothing. Come on. Do better. Hwc should definitely look into expanding or opening another location to split the customers. Little by little I’m starting to dislike this location to the pint I won’t come back.