s........1

Yano, I've been pretty found of this place for the last year, and have been impressed with many things that they have provided to me for ease in shopping and convenience. Unfortunately, I have felt a bit bothered by the last few times I have been dealing with their service, as it has seemingly been lacking. I totally get things are hectic during the COVID and move to recreational in this state, but man does this stink. I have started to use their delivery service, and it has been an up and down experience, with today being the worst yet. I had placed my order at 10:45am, and received the normal phone calls to confirm, etc. Was told I was put into the 2:30-6pm time slot for delivery, and would also receive updates about the order (this was at 2:10pm). 5 hours later, and I had to call and confirm my order was even coming to me (roughly 5:45pm), as I hadn't still received the order. No big deal, I figured I'd just find out over phone. Was told that my order would be on track to be at my place at 7pm, okay... kinda tired of waiting, but fine. Finally get a notification at 6:49pm that they had started to deliver my order, but that it would be coming from a different location, 40 minutes away. Effectively making my delivery time more like 7:30-8. This, after being told items I had ordered were not available (which has happened the last 3 times I have ordered online). Now I'm not that impatient over something like this, but I certainly don't appreciate the run-around on this. I'm going to reconsider my patronage with this company, as a few times now I have not been pleased with this. My poor experience has carried over from going inside, thus my attempts to go online instead. This is easily the first review I've left in 10 years and easily the longest. The quality is great, the service has been sliding.