Terrapin Care Station - Manhattan Circle (Med)
7/11/2020
Had an issue with a female bud tender at the store accusing me of texting people when I needed to Confirm a deal I had found online and asked to step outside for a second. I was trying to purchase ONE item, so it was quite unreasonable for her to assume I was trying to purchase for other people in my opinion. She also initially seemed to be accusing me of having a fake ID by repeatedly asking me if it were mine and asking for info on my ID...Even though I have been a long-time customer of their Longmont location and in no way look underage as 31 year old female. Additionally, my ID did not scan with anything wrong or anything so her attitude was very out of the way. In general she was very rude to me from the get-go...and I was pretty annoyed about it. BUT A male bud tender—possibly manager—I believe his name was Dakota, did come to talk to me and then assisted me with great care. He went out of his way to help me properly and apologize and take care of the situation and handled it very well. Overall ended up being a good experience.