The Superior Dispensary (Med/Rec)
6/12/2021
DO NOT BUY FROM THIS DISPENSARY. Terrible CUSTOMER SERVICE and they will not back their defective, overpriced vapes.
Purchase High Grade brand disposable vape - which was pimped by their budtender as their top disposable vape - only to find it had been sold with a dead battery.
Upon returning today I was told they have had multiple customers with 'High Grade' brand returned with bad batteries. While in waiting room vape fell to the floor and broke glass. I had to endure suspucious accusations from the Pink hair manager as if I was seriously making us these claims to score a free one. After telling me she would review the camera footage she disappeared only to reappear to tell me they found a piece of glass where I was in the waiting roomand they could not exchange for another. REALLY? Pink hair manager had to throw in the fact she was off the clock and nothing could be done without speaking to her manager and vendor and all sales are final. Please
Basic CUSTOMER SERVICE 101, you back the defective vapes and products. I had another $200 in products I needed to purchase. You lost a sale and à customer because you would not exchange - knowing the 'High Grade' disposable vapes have a problem with dead batteries. Sad