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My husband has been a loyal customer for 2 years of this Green Pharms in Flagstaff and today he purchased Blue Dream which is absolute trash , when he went back in to talk to them the female manager refused to help in anyway telling him that he should have bought a small sample before spending $100 well this has happened in the past 2 times in the last few years and they gladly have helped him, because they know him and he isn’t problem client and a daily regular . when this happened and they knew it was a shit product they did the right thing , but today he was offered nothing. Your not the only game in town and it isn’t cool to not help out patients that have been coming strictly to you all for years and never complain it isn’t like they don’t know him . He wasn’t asking him for a refund he just wanted something different from someone who knows what they are doing , because she clearly knew nothing about it , if u haven’t used it don’t push it on your loyal clients . When you sell crap ,they need to replace it. He will be taking his business elsewhere . Don’t burn your locals it isn’t good for your business . Try having the owner contact me because the manager doesn’t care about loosing business clearly.