Trulieve - Pensacola
6/8/2019
What happened to Trulieve Pensacola? I haven't been in about 6 months (not since flower was available). Not only was I surprised by the masses of people in the hallway and outside (the last time I went, you still could sit in the waiting room, fyi). I was even more shocked by how rude the front desk staff was to me and to many others waiting. I learned that online ordering is a joke and most didn't know it was still even on the web. Frustrated, annoyed, tired, whatever it was, it was unprofessional to act this way. The staff in the back (dispensing area) were all kind and helpful as usual. The vibe changed dramatically when I was called back. You will not always only be the only one shop in town with flower. I hope the powers that be offer you some relief soon. I, for one, am dreading the next time I have to return. Good Luck, Northwest Florida Retailer