Cookies - Tempe
5/5/2024
Nirvana/cookies highly not recommended I called the store manager and told them about my defective product I purchased and was told multiple times as long as you have receipt or original packaging it can be replaced. They took my cart to the back to be tested after it had been burning oil in my pocket I'm sure they put their mouth on my product and then decided to say it was fine because it worked for them after half is gone already so now after testing it contaminating it then it was put back in my bag and was told nothing could be done about it . I am very upset that they lied to me over the phone then decided not to honor a defective product that wasn't cheap .I will make people aware of these actions this is unacceptable I have been coming for years just to be treated like I don't matter as a customer thanks . I have never said anything negative about a dispensary but people need to know what to look forward to