L........d

Their lobby is so relaxing, all the bud tenders are professional and exceptionally patient. Great dispensary, Best in Tucson for a reason!

Last time I ordered, I ordered delivery. Superb customer service, patient bud-tender Katelynn (spelling) helped get my order together over the phone. Delivery was prompt and courteous, 10/10 will order again!

Best in Tucson for a reason! Will and Adam are wonderful, every member of the staff has been dynamically kind and patient. Every visit is a treat!

I had to hire a Lyft from Drexel Heights to come out on a Monday in order to benefit from the New Patient Special in which I could buy one get one free, up to any three items. I came in with the intention of buying a Biomed 500mg 1:1, two 1/8 of the $17 flower, and edibles. There was no Biomed 1:1 available, at all, and there was an attempt up-sell me for a smaller vial. When I inquired as to it's potential availability, I was told that there might be some on Thursday, maybe, but, of course, I wouldn't be a new patient anymore, then. My backup plan, for the 1:1 not being eligible for the bogo, was to purchase Peppermint Select CBD 1000mg, as they are on sale this month as buy one get one free, as well. They only had Lavender and Unflavored, no Peppermint. Again, with the potential of more stock coming, but no certainty. I am frustrated that they are out of something they should have anticipated selling well. It is two weeks until the end of the sale and that's poor planning. In addition to my original plan of tincture as one of the three items, my intention was to get two 1/8 of $17 flower. They did not have an Indica option at all, so I opted for the Hybrid (Bruce Banner) I was advised that I could not use two of my purchases for flower, that each of the three had to be from different categories. I assume most people budget their intended purchase amount? Plan their purchase so they can get what they need and go home? How? Not at Harvest of Tucson. I had to completely re-work my budget. I intended to buy: 1 bogo 1:1 (New Patient) 2 bogo 1/8 (New Patient) 1 bogo flourish smore (sale) 1 bogo flourish pb cookie (sale) 1 bogo flourish mons'toned (sale) 1 bogo flourish pb pocket (sale) I ended up leaving with 1 bogo GRAM (New Patient) 1 bogo Sublime pb cup (New Patient) 1 bogo Select cbd (sale) 1 bogo smore (sale) 1 bogo mons'toned (sale) As you can see, I did not get to take full advantage of my new patient special, and spent enough to justify my dissatisfaction. The Mons'toned was listed at $20 but rang up at $21 (before tax) and was corrected before money changed hands. The smore was listed at $8 but rang up at $13 and had to be over-ridden. How do these guys even stay in business? The manager was completely aloof and I was terribly disappointed. The female tender trying to assist me was very kind but really seemed to be in a state of "my hands are tied" with regard to the manager being so indifferent. I will NOT be returning under any circumstances and will discourage others from shopping here. No malice intended, just complete disappointment