Botanica
8/9/2020
This dispensary has improved a lot over the last few months with respect to having a wide variety of flower. Still wish it was deli style and not prepackaged since it’s hard to tell if the bud is dry, which sometimes happens. Mostly disappointed to see the rewards tiers change so drastically. 900 pts used to get you a free 1/2 oz of house strains. Now 900 pts gets you an 1/8 of shake? Wow. Smh. 1750 points for a 1/4oz and 3000 points will get you $100 store credit. I’m at this dispensary weekly and never once did anyone inform me of this change. No verbal or written notice whatsoever. Your patrons deserve better customer service. Extremely disappointed in the lack of communication.