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member since 2018

Recent Reviews4 total

YiLo Superstore - Thunderbird (Med/Rec)

8/4/2018
I wanted to remind YiLo that reviews are a source for customers to get a real perspective on what to expect as far as price, customer service, and quality. Although it is beneficial for brownie points for the business, good reviews should be earned by a good experience. I called in advance to make sure they had what I wanted, but when I came in, it was another story. All yilos bud is prepackaged so the two grams I asked for over the phone, could only be sold to me in an 8th for about $34 which was exact amount I had. The new patient discount was very minimal, a prerolls or a single edible, a ten dollar discount if that. I asked if I could just get the strain i came in for since I was misinformed and perhaps just give up my new patient discount to accommodate the two dollars I was lacking. After asking budtender, Minyon, she declined and I asked to speak with a manager. She said, "Hes going to say the same thing." Again I asked. I spoke with the manager about the whole situation and he went to the back to see what he could do. After he was back there a minute, the BT went back, odviosly to me to discuss the situation further with him as she was agitated. A few minutes after she come back out, the manager follows and say he will accommodate me if I write a review and mention his budtender, Minyon. So I am. I provided another star because I'm thankful the manager accommoded me. His behavior showed good customer service and blissful ignorace and genuosity toward his employee. But I think he set his budtender up for failure to ask me to write a review about her, since I didn't have a good experience. I would not recommend this dispensary.