d........s

Problem with your purchase? it's not their problem I've been using this place for the last few years and place big orders because it's a 80 mile round trip for me to go there. The last time i went i ended up with 2 defective cartridges, one completely full and just doesn't work and the other one had leaked out into the packaging and was empty. It had been a few months before i returned them because i didn't want to drive all the way over there to replace 2 cartridges plus i only discovered the second defective one last week. I thought it would be ok to just return them on my next order. Well it turns out that it's not ok and even though i have spent thousands there the manager or owner flat out refused to exchange them. I'm shocked, yes i'm outside the return window but still... I'm NEVER coming back to your store. I will throw away the $100+ useless carts and you won't be getting my custom ever again. GREED, disappointing.