N........3

Went to pick up an online order through there curb side pick up. I was the first one to pull up. A minute later comes two other cars. The gal then proceeded to tend to the car that pulled up after me, then came to me and then tended to the third car. She comes out with no ones products goes to the first car ask how much they gave her, came to me & said you gave me $60 right? I tell her no I gave you $80. She looked under my car. Then asked the gentlemen on the side how much he gave her. She comes out with products goes to the other two cars gives them their product and comes to my car to tell me I only gave her $60 & not the $80 I had given (granted I gave her $80 because my order was $73). She then says well my manager needs to look at the tape because this comes out of my pocket. So they watched the video and then she comes out with $60 and tells me they watched the video and I only gave her $60. So I asked if I could watch the tape she tells me yes. I go through the front waiting to watch this video. At this point I’ve already been at the store for about 30 min for a curbside pick up order. I am really frustrated & annoyed & I have yet to be shown this video when she came out adamantly that I gave her $60. So I then tell the front desk to just give me my $60 dollars back and I guess I be out the $20. The manager i take it comes out and has me re explain the situation when he already knows. I tell him then he tells me that angle in the video you can’t exactly see how much I gave her, but just earlier she said the VIDEO SHOWED her I only grave her $60. I was not shown the video and just asked for my $60 and be out $20. so then she comes out to give me my $60 plus a $20. Reiterate to me that it came out of her pocket and making me a customer feel bad because somehow my $20 went missing. So I let her keep her $20 because I don’t need anyone thinking I took their money & I WILL NOT RETURNING TO THIS ESTABLISHMENT AND WILL TAKE MY BUSINESS ELSE WHERE