The Releaf Center - Bentonville
12/12/2024
CHECK YOUR RECEIPTS! RELEAF WILL LEAVE OFF DISCOUNTS AND OVERCHARGE YOU.
This shop has overcharged me on multiple occasions (my last 5 times shopping here have had complications keeping me there for over 20 min, and was also overcharged), which made me be cautious on my last visit. On my last visit I had my first rude budtender ever, and she tried to sneak merch into my purchase, then was surprised I didn’t want the items she tried to sneak in the bag ($60 grinder). After that was taken off, my total still seemed high, so I set my card barley in the machine and told the budtender I wanted to build my order online, to show her what it says I should be paying. She proceeded to reach over the counter, push my card into the machine all the way, and type the incorrect total in and nudge the machine my way. I was frustrated, but paid, in hopes that I could proceed building my cart online outside and get a different bud tender. When I got outside, I saw a friend that showed me his receipt, and he paid $15 less than I did for the same thing.
I called the shop and they are aware that they charge different people different prices for the same products (I have overpaid as much as $30, and my friends have overpaid $40.) and they just blamed it on the software. They said it was unacceptable and would address it with the budtender, and would call me back. They never called.
The next day a friend of mine was complaining about a rude budtender at this shop, as he kept describing her, it was the same lady! And she overcharged him as well.
I’ve shopped here since opening day and have probably spent around $10,000 here, but I will be taking my business elsewhere from here on.