J........5

I like how they are organized and efficient every time I come. I did have a run in with a Karen on Christmas and security, whom was Caucasian, allowed her to harass me then when I spoke back they asked me not to escalate the situation which I felt was discrimination but that's the security not the place of business. The employees here are wonderful. I wish their deals were available to purchase on leafy but other than that, no complaints.

I don't understand why ordering online means you wait twice as long. Today (and many other days) the express line was super long and they were taking 1 at a time in the front window instead of also dedicating some budtenders in the back to handle express as well. Recreational patients walked up and were helped way before they even got to my name on the express line. From a business operational standpoint this made absolutely NO SENSE!!! It's counter productive for the customers and the business, like my grandmother used to always say BE SMARTER THAN THE SITUATION!!!