The Botanist - Danbury (Med)
1/30/2023
After an initially good experience, I felt the immense need to transfer out of The Botanist after six months. Their stock is low and has been for about a month for the products I regularly use - and they haven't even started recreational sales yet. I used to feel welcome walking in, but now it seems each interaction with staff is incredibly transactional and vapid and employees who used to know my name act as if I'm a stranger. The last time I went to get my order, although it was ready, I had to wait 20 minutes and watch people who came in after me get served before me. This was the last straw for me and made me highly doubt their ability to switch to both medical and recreational sales while making sure medical patients get the attention they need. The only upside was Uzma, the pharmacist, one of the cannabis specialists named Brandon/Brendan (?), and the front desk staff. Otherwise, I'm really disappointed that a once great community has made me feel so unimportant and isolated. On to greener pastures.