Herbal Wellness Center - West (Med/Rec)
11/18/2016
I normally love this spot but lately in my last three visits ive had 3 seperate issues... The first time I had a bad cartridge from them. Which isnt a huge deal cause they replace them if they are bad , but I did have to drive up there again and its not exactly close.. That wasnt the first time I had problems with the cartridges either.. but like I said they correct these things so ive usually just waited til my next visit.. The next time they took this little card that they had given their members a while back with these purple buds all over it.. I am guessing it had been worthless for a while but they just hadnt taken it the previous times giving it to them, the time before today, they didnt give it back.. Even if that card is worthless I did think it was cool and would have liked to had kept it. Then this time today I had spent $78 and forgot to evidently hand them that little punch card and I missed getting what would have been my seventh punch.. They should incorporate a system that they either keep track of the times you spend over $50 on their computer or just be able to tell from the time I got that card and the number of times ive been their in their system since receiving that card that I would have a certain number of punches.. I called them up within an hour of leaving about possibly getting it punched the next time I come in and they said they wont do it.. I could understand them thinking some people are trying to scam them, but I was clearly not.. Hell the person that was my bud tender probably could attest since it wasnt very busy at that time she hadnt punched the card.. I love this place and the herbs but this urked me today gettin home with something not right because of something out of my hands. Maybe change that system of yours to hold the files in your system.. You keep track of our loyalty points.. I would think it would be easy to see if im lying or not...