This place is so knowledgeable. It's also the first place that's explained what my prescription actually means and how it works. They're upfront with you and will break down how each step works, what to expect when ordering, how to use each thing you've purchased and can recommend things without making you feel like a moron. I love them. I'm not a seasoned user so I appreciate all the tips they give and how to get the best bang for your buck.