Higher Leaf Bellevue - Factoria
5/2/2017
Came in today for the first time and experienced the worst customer service I have ever experienced at a dispensary in over 5 years of purchasing medical and recreational cannabis in Washington and Oregon. Drove in all the way from UW and was told by the doorman, a young hispanic male, that my Nevada driver's license is a fake because the "colors around my picture are a little weird"? This is interesting to note and I will contact my local DMV to let them know that the license they issued me is a fake. He then asks if I have a passport which I did not as who carries around a passport everywhere they go? I was just going to leave but had spent almost an hour to get to Bellevue so I asked him if there was a manager or someone else who was trained to take a look at my ID; To which he flippantly replies that I "could've gone all the way back to Seattle to get my passport in the time that I was arguing with him". After asking for a manager repeatedly and being denied, he reluctantly brought over a manager who asked if she could take my ID for further examination, to which I agreed. 5-10 minutes later, manager never returns to address me but sends the bouncer-doorman to say the exact same thing that he felt "uncomfortable" letting me in without a passport. Even though it says that out-of-state ID's are welcome on their website, if you are from out-of-state you may want to bring your passport in addition to your license, or if you don't have a passport (and even if you do), you may want to save yourself the time and trouble by going to literally ANY of the many quality dispensaries in the Seattle area for better customer service.