Enjoymint
12/18/2024
This company severely lacks proper order tracking. You will be left in the dark about your order for nearly an hour after placing. Only after a period of time will they call and confirm the order. Potentially you have to wait up to an hour to be told if they actually have the product or not. Then, you're told a vague ETA and given no updates on the order until MINUTES BEFORE it arrives.
For example. I was told two nights in a row that my delivery time would be no later than 7:30pm. In both cases, the driver did not arrive until 10pm. Additionally, I had to personally call and be put on hold for over fifteen minutes to discover this information for myself. They did not provide any updates that my order would be 2.5 hours later, two days in a row. Finally, my driver arrived on the second day at 10pm and FINALLY given an update to my order....2 minutes before he arrived.
All they will offer you is a half-hearted apology and that there is nothing they can do. They do not seem to care if their customers are put out.