98% of the employees deserve 5 stars, the owner most of all, most (51%) of the cheap/on sale loose flower/pre-roll are 4-5 star but almost as often is too dry/harsh, & the environment can come off as unprofessional, or even cheap, but they're great folks who need more local support if they can ever upgrade their facility&I'm sure they could/would do a 5 star job, once they have enough additional support to build a profit.