This place needs a manager overhaul immediately. I come here all the time and the bud tenders are fantastic. Whoever is in charge of operations needs to seek alternate employment- this is not your strong suit whatsoever. Please explain to me why i’m waiting in lines wrapped around the whole building when i placed a pre-order on a prepack? Today I placed a pre-order at 10 AM and received a confirmation text at 11. It is 6:40 pm and i JUST got my preorder, after waiting in line a full hour. Come to find out half your staff quit in the middle of the shift including a manager. This is ridiculous. Your bud tenders that stuck around today are quality employees, deserve a rise, and should be consulted on floor operations. Your customer base talks very openly, and negatively, about your processes each time we’re waiting in line. Bud tenders from today- thank you so much!