Verilife - East Syracuse (Med)
8/26/2020
Most of the customer service reps are very professional, but the manager is unfamiliar with the most basic of customer service skills. I had.an issue with a cartridge I purchased and after calling verilife was instructed to return it to the dispensary. I entered the store and was told to speak to the manager, she immediately was very defensive, rude and constantly interrupted me. I don’t have an issue with the products, but I do have a problem with that lack of common courtesy. Bye bye verilife; I’m on to another dispensary.