b........6

Loved my budtenders!

I referred a patient to Sol and accompanied them to the dispensary. I checked in with the person at the window, he scanned my card, asked me what "free" preroll I would like, which I replied and told him what I wanted. The patient I referred and I waited to be called to place our orders. She received her order AND her "free preroll". I was not. The manager came out and told me I was not entitled to one. I checked with my referral who did in fact receive her preroll and went back and again asked for the manager. He again, told me I had to do an online order to receive the free preroll. After attempting to explain to him that what he was saying made absolutely no sense as I had come to the dispensary with my referral, she received the free preroll but I did not? How so? Rude VERY high young manager. I will never go to this dispensary again. (the one in Sun City is fabulous!).As the saying goes "give good customer service to your customers, you will get a few referrals.Give bad customer service, and they will tell 20 people". I will tell everyone.