Terrapin Care Station - E. Mississippi - Aurora
8/19/2020
I went in here for years buying concentrates. An 8 pack every week. This day I went in here to grab my usual 8 pack and one of packages was empty after I got home. So, I called them and emailed them right away. The person on the phone told me “since I left the store, there was nothing they could do”.. after years of purchasing here apparently today was the day I decided 8 grams wasn’t enough but 9 was. So on good principle I obviously can’t shop here anymore, I am not a thief. When I left a review on Facebook they blocked me, pretty much this same review.. it’s just terrible customer service provided by Kenneth.