Curaleaf - Phoenix Airport
12/13/2017
This is my usual spot mainly for their prices. For the most part, service is friendly and quick. After today's visit though, I feel they're staff isn't trained to handle complaints about the product. Went in to buy more product as usual, but I mentioned my last bag of flower was not up to par. In fact, it just wasn't good. This particular flower is my go to, so I knew immediately something wasn't right. The smell was off and the taste was very chemically and bitter. When I mentioned this to them, I figured there would be some kind of quality control protocol or return policy. Basically, their response was they sell product under quality all the time and that there is nothing I can do about it. It came off slightly rude and I wasn't pleased with their answer. I left with 2 bad tastes in my mouth.