L........z

member since 2019

Recent Reviews1 total

Zen Leaf - Chandler

3/21/2020
GM is incredibly rude. I placed an online order and was told it was ready an hour before I arrived. Whalen I arrived everyone was standing randomly, no line, so I ask what's going on and no other customer knows. So GM mike comes in and out to collect cards but he doesn't collect mine and collects others except me. He then starts to help someone who hasn't even placed an order yet when mines been done for an hour. When I asked what is going on my order is ready and I still have my card. He don't feel the need to explain it to me and told me he "didn't need to talk to me" when I was confused and frustrated on how the order he was calling people during the corona virus outbreak. Then when I ask to speak with him again when inside and let him know what I thought the problem was in the lack of communication is and his response is "you can leave or you can get your stuff". Ridiculous. Never wanted a problem just wanted to clear the air in what I was frustrated about but he didn't care at all. Can't believe I gave you guys my money when you don't value a customer AT ALL. Then when I try to complain to someone about the GM, everyone tells me he's untouchable???? Couldn't believe it