Well I understand that. I shouldn't been on the phone. but I think the little guy in the gray top. should have been a little nicer. because I wasn't talking about anything to do with the shop. and I had not been help yet because I just walked in. and didn't see the one and only sign at the open door as you walk in. beside that it's a good place. they need to keep the little seating place clean up because it looks bad when you walk in and see a mess.