Trulieve - Daytona Beach
8/19/2021
I still had an 8th on my rec...I drove from Port Orange to prove it to the manager so I could have some relief for the evening....I had unsatisfactory product to exchange I brought to be for sure for sure I could have enough on my recommendation, never been an issue since back when the area manager Eduardo accused me of replacing trulieve product with something different..that was in November..at first the budtender processed my returns. gave me a total number of store credit to work with, but still nothing back on my rec...so I waited like 30 minutes for manager to come out...his name was Dustin Tolliver...he has made me feel singled out before, but never like this- he refused my returns and said I can start shopping at the new Port Orange store soon...have a nice night- he told me...I have been singled out and made to feel like I have something wrong with me.. if I don't like a product...I will use the POLICY set in place for exchange...Dustin told me I have exhausted my returns and am lucky I got any in the first place...I didn't know there was a limit to what I personally buy and return...definately feels like it is personal...I also feel demeaned and my time was wasted.