The Botanist - Buffalo
4/23/2019
This place is by far the worst place in buffalo customer service wise was there a couple of weeks ago and the guy blond short hair sold me a cart that did not work with my battery etain carts work with etain batteries not my pharmacannis battery knowing this he still sold me the cartridge.It was sold to me on a Friday and had to wait all the way till Monday to bring it back and when I did they accused me of trying to just return it used and stated that they could not refund the burn out atomizer cart with still had all of the product within.On top of that they tried to sell me another cart seems more like a drug dealer then a licensed dispensary for cannabis.Now I'm out 75 dollars still have this broken cart and will never return to that place. There staff are laughable at best being more pothead then pharmacist and the customer service is worse they dont even sell there own products so they will send u to etain if u have any issues and not refund your money.May I mention the etain dispensary is halfway across New York what a joke for the struggling NY canna patient.