Verilife - Ottawa (Medical)
2/23/2020
The staff and everyone was very friendly, the process was smooth. I like the fact that you can pre order and there are separate registers for Medical and recreational. All in all dispensary is well organized and the people have always been professional and very knowledgeable. The only thing that didn’t make sense to me was the Belly points and how they are distributed. I was asked if I would like to use 35 Belly points for 15 dollars off. Well I got 6 dollars off, when I was asked why I was told it is because they combine the belly point “rewards” discount with disability discount. So since I was getting the 9 dollar discount for being disabled they didn’t honor the 15 off for the rewards points I earned. Instead of taking 15 additional dollars off the purchase because of the points I earned through visits, they took 6 off and added it to the 9 dollar discount for persons with disabilities. I understood the math and how it was “explained”, but it didn’t make much sense and am curious as to whom came up with that idea. But overall the dispensary and people are cool, their rewards system has some things to be worked out.