Alternative Releaf - Polson
6/7/2023
Ordered online through Leafly at 4 in the morning. I seen a really good deal on Alternative’s page. I ordered my ounce limit, my order is ready for pickup at 0930. I have things to do so I don’t go and pick it up right away I’ve get a message saying it had been canceled. I called and was told that they seen I had made it at 4 am so it was suss. I confirmed that I didn’t want this canceled. “He” said fine but that my order would be bottom of the jar, for the sale price I got. $6 for 2 grams so I ordered 14 of them my limit of an ounce $82 before tax. I said no problem bottom of the jar is perfect I smoke doob’s so not a problem. They will call me back when they have it ready again. Sorry for canceling.. yadda yadda. They call back said there’s an error in the software and they “cant” give me it at that price. It wasn’t supposed to be listed at that. “Software issues, programmer quit..Really Sorry”. I said that they needed to honor it. “I can’t sell it to you at that price, it was a typo… it wasn’t suppose to be that price”. I requested he call up his chain of command and make it right. Calls back couldn’t do anything, but “it’s still a really good deal at $6 a gram.” No it’s NOT!! It was a great deal at 2grams $6. He asked if I still wanted to get it??? Alternative didn’t even offer to make it right. Treated me like it was my fault that I ordered from their website and didn’t “realize” that the price posted wasn’t right.?.? I’m just at a loss. “Still a really good deal” he says over and over. For who? Im just so flabbergasted that they didn’t honor my order it was placed and ready for pickup “don’t forget your I.D.” Sorry I rambled, but I was upset and still am.