T........t

Man I have not really had a bad experience at a trulieve. But this location blew the others’ out of the water. Two young ladies, Ann K. and Rachel were more than helpful. So incredibly friendly (as were the other tenders who were at other counters) that I promised I would write a review. Sorry it took me a couple of weeks. Thanks again y’all for everything. If I lived over that way I would def. be back.

The last time I went to a Vidacann after I made my purchase, the person who helped me failed to realize I had a $20 credit from my points I had accrued. I noticed it when I got back to my car and said to myself “surely I will be back so I will just save it for then”. Well I came to the Vidacann in Bonita Beach today and when I asked about my points accrued and to use my $20, a rude lady at the front desk told me I was out of luck because they had just changed the point system. She explained that it is not their staffs responsibility to follow points and that it was ours, and that I should have received an email. I never received an email and I’ve double checked three times. When I kindly asked to maybe ask a a manger to honor it, she exclaimed she was the manager. This trip made my last and my final trip to a Vidacann a miserable anxiety ridden experience. A big burly dude with a big beard piped up behind the rude manager and made me feel like a child and completely belittled me - all because I was asking for a discount that I had earned from spending almost $400. Highly do not recommend this location to anybody. Save your money go elsewhere they are better Vidacann’s. I won’t to any after this experience. Thanks for nothing guys/gals. And by the way I expected the manager of the place to act a little more professional regardless of whether I was right or wrong. Won’t be back. Warning everyone in advance.

Love this location! Shout out to the whole crew! I’ve already left the reviews on Google about this particular location. It’s worth the trip if you live far away. Usually have a great selection with the people really make a difference. Matt S.

‘‘Twas my first time at a MUV dispensary and I’m glad I was able to find one near me. Micaela and John we’re awesome! They were no pressure super relatable people that offers great advice as what they would recommend for what, etc. I just need to find one of those reward cards! Thanks again.guys and gals! See ya soon! -Matt S.

Man I love this growhealthy location! Today was super awesome and the new manager, Leo, was super accommodating really went out of his way to make me appreciate this joint even more. Thanks again brother. Budtender today, didn’t catch your name but you were nice as well. Receptionist was super nice too. All around recommend this location. -Matt S.

My first time at Surterra in general and it exceeded my expectations. Some of the friendliest staff I’ve encountered at medical dispensaries and absolutely no rush! Thanks again Kim and homeboy (can’t remember your name brother! Sorry!) for the recommendations! Y’all rock and will be back.

Just wanted to thank the entire staff over there, including Angela and Ian the manager. Manager helped me with an issue with little/no problem. Thanks again guys for the great recommendations and hospitality.