J........1

Love the product and the people so work there, but needs serious improvement in pickup. It’s wonderful that the drive-thru is open, but it took 1hr 15 min to get to the front of the line. Once I was there it took 7 minutes for me to leave. I got the text that my order was ready 30 minutes before I left my house to wait for over an hour. I handed my card and exact change over initially. Why does it still take 7 minutes for me to leave when my order is ready? It never took that long in the store. Station someone around the corner to get names to get the paperwork done, so when we get to the window we can complete our transaction and move on. Chick-Fil-A has this figured out, I have faith in you guys.