JARS Cannabis - Metro Center (Med/Rec)
9/10/2017
We drove all the way out from East Mesa to visit this shop for the first time yesterday. We arrived 10 minutes early. When we drove up, there was a line of employees and customers sitting outside. Apparently the key-holding manager didn't make it, so we were all stuck outside. One of the workers called and the owner showed up to let all 12 customers in. It was only about 15 minutes after their opening time. Being a first time customer, I was a little bothered by this and the example being set. Despite all that, they did a great job once we got in and kept the customers happy. The owner didn't just open and leave, but stayed behind the counters to help. That was awesome. He came by personally to apologize and tell me he was sorry. Gave me a free pre-roll and moved on to the next customer. The bud tender was so gentle and sweet. In the end, they made it right and the owner took charge and showed face. That's what I call customer service!!! Thank you for a great experience after our 50 minute commute. You carried the ONE strain I've been looking for that no one has had in 2 years. Charlotte's Web. BOOM! Happy camper. Thanks again. We will be back.