S........e

When I arrived after pre-ordering at ~9:30 I was told by an employee at 9:52 that they closed at 9:50, despite their official website and Google page saying they closed at 10. They told me that the website said 9:50 and insisted I was wrong. I showed them their website, and they told me that it was *actually* a third-party website that has the accurate closing time (and that this website says 9:45, still 5 minutes before they allegedly close?) and despite only picking up a pre-order, and seeing no mention of this at any point between making my order, placing it, and being told that it was ready, and being shown no evidence that what I was being told was accurate, they refused to complete my order though it would have taken less time than our back and forth. I was shocked by their "customer service" when they refused to take responsibility for their error and honor my order. This experience was very frustrating, and reflects poorly on the professionalism of this establishment