I did a pre-order over the phone which was confirmed for three items. I pick up the items at the location well I was told only two were available I asked if I was able to do a purchase on another item because I was under the assumption I was getting three items the gentleman didn't want to provided me a third item said he didn't have enough time what kind of customer service was that normally I love going to this place their product is fabulous, but that customer service I had this evening it sucked.