t........s

I usually shop at The Flower Shop in Ogden, Utah. It's a pretty chill place, any of the employees is always ready to help you out whether it's your first time or your hundred and first time. If you have a question they usually can answer it or if you need help with something pertaining to the purchase and they can't help to resolve it, they are more than willing to pull someone else who can. I have been coming in here since it opened, monthly. I came in today and was helped by a really great individual (I wish I got her name) again another one of The Flower Shop of Ogden Utah's amazing employees and when she went to "go get another employee named Camie, my entire usually wonderful experience I had always had since coming to The Flower Shop in Ogden Utah changed forever! Cami asked me to scan my phone for an App that would get to my points that I have accumulated since coming to The Flower Shop of Ogden Utah. I did, the messages on my phone said "no code found in this country". I told her, she said, "no it doesn't, scan your phone again". So I did and I showed it to her. I asked if there was a way they could get it off of the computer since it does show it on the computer, Cami who works at The Flower Shop in Ogden Utah said 'no, we're unable to do that! The company wants you to now use this App"! I looked in my App Store for the App and asked Cami if this was the App. She said "I think so" so I downloaded the App. I was having problems with it and started asking Cami questions, she told me "you're going to have to take that out into the lobby because we don't allow phones on the floor"! Wait, hold on a second there. Didn't you just ask me too scan a little thingy with my phone, not only once but twice, you stood there again and watched as I looked for the App on my phone you also waited while the App downloaded on my phone? I told Cami I really wanted to use my discount with this purchase, would she please help me to figure this out so I am able to. Cami stated "everyone was busy and Cami couldn't leave to help me (actually there was one other customer in the store and a total of seven employees in sight). Cami told me to go into the lobby. I told Cami she wasn't doing her job by helping me purchase my items. Cami said "there's nothing more I can do for you so take your phone in the lobby". (Right before I had come up to the counter to order I had overheard Cami tell my cashier "if someone does not put their cell phone down, you snatch it from them'! I don't know about anyone else but I don't want Cami or anyone else from The Flower Shop in Ogden Utah "snatching" anything let alone my phone from me!) So I turned around and went into the lobby trying and trying for about 15 minutes when finally I went up to the desk to see if possibly I might be able to get some help from someone there and thank goodness Cami had not spoken any "words of encouragement" to the amazing employee at the desk! (Unfortunately a name I do not remember) She found out I was at the wrong State's App. She got another employee and they could not find the App so guess what??? They bi-passed it with the computer and gave me my discount. Whew, what a relief, quick and easy just like that. Uneasy about going back to The Flower Shop in Ogden Utah? Recently the supply has been down and now if they're going to start hiring people like Cami to work there. I might just go find another place for my necessities :(